Let your custom Agent search Knowledge Articles in Dynamics 365!
Wouldn’t it be great if your custom agent could do more than answer questions? If it could actually help customers resolve their issues withou...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Wouldn’t it be great if your custom agent could do more than answer questions? If it could actually help customers resolve their issues withou...
Articles in this series: FlowFields (Sum, Average, Exist, Count, Min, Max, Lookup) Can we modify/extend the standard Flowfields??? A flow fiel...
Hi, Readers.We discussed Dynamics 365 Business Central: How to use OAuth 2.0 in AL with SecretText (Using codeunit 501 OAuth2) a few weeks ago...
Hi, Readers.Today I would like to briefly summarize the endpoints of the various APIs in Business Central. I sometimes see questions where dat...
Sellers, service agents, and supply chain professionals share a common goal: delivering quality goods and services to customers on time, every...
This post highlights the impact of Power Platform and Dynamics 365 in significantly reducing the time taken to deliver solutions to end-users ...
Microsoft Teams has become an integrated channel with Omnichannel for Customer Service, opening up new possibilities for internal help desks t...
Collaboration is a critical factor in achieving success for many businesses. With Microsoft Teams, users can seamlessly interact and collabora...
When it comes to Dynamics 365, the online version of the program is hosted across various data centers situated in different regions around th...
Microsoft Dynamics 365 CRM is a powerful tool that businesses use globally to build and maintain customer relationships. However, without prop...
Azure
Dynamics 365
Microsoft 365 Sharepoint
Microsoft 365 Teams