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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Use custom productivity tools in Dynamics 365 Customer Service

As customer service teams strive to deliver faster, more personalized support, the need for tailored productivity enhancements has never been ...

2 months ago

Microsoft Dynamics 365 Customer Experience Analyst : Configure text messages

Configuring text messages in Dynamics 365 Sales enables sales teams to communicate with customers via SMS directly from the system, creating a...

2 months ago

How to Visualize Sales Data in Dynamics 365 CRM Using Kanban Board

Did you know your CRM can instantly highlight which leads need attention first? Many sales and CRM users face everyday challenges like Trackin...

3 months ago

How Logistics Companies Can Enhance Customer Experience with Live Chat and Dynamics 365 CRM!

A customer needs an urgent update on their shipment that’s halfway across the globe. They visit your website, type a query in the websit...

8 months ago

Transform Your Marketing Workflows with Copilot in Dynamics 365 Customer Insights

Table of Contents Introduction It’s a modern-day conundrum that most businesses are drowning in data but starving for insights. Marketin...

11 months ago

Setting up Team-Based Access for Dynamics 365 CRM Documents Stored on SharePoint, Dropbox or Azure Blob Storage

Attach2Dynamics by Inogic is a seamless document management solution for Dynamics 365 CRM that integrates with popular cloud storage platforms...

1 year ago

Announcing unlimited application installs in Dynamics 365 Customer Insights

We’re excited to announce unlimited application installs when starting with Dynamics 365 Customer Insights, an improvement to our license defi...

1 year ago

{Do you know} Create mulitple cases from email sent to multiple mailboxes in Dynamics 365 Omnichannel

If you're looking to create multiple cases from an email sent to multiple mailboxes in Dynamics 365 Omnichannel, this post has got you covered...

1 year ago

Improve Marketing and Sales Collaboration | Connect Mailchimp with Dynamics 365 CRM webinar

If you're looking to improve marketing and sales collaboration, syncing Mailchimp data with Dynamics 365 CRM is a crucial step. Doing so will ...

1 year ago

Announcing End of Life for Dynamics 365 Project Service Automation

In a recent announcement, it was revealed that Dynamics 365 Project Service Automation (or PSA) 3.x is being deprecated. This means that users...

1 year ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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