Loading...

Automating Customer Enquiry Handling with Dynamics 365 and Power Platform Connectors in Copilot Studio

Automating Customer Enquiry Handling with Dynamics 365 and Power Platform Connectors in Copilot Studio

In today’s digital age, providing a seamless and efficient way for customers to submit enquiries or complaints via a company’s website is essential for maintaining customer satisfaction. Integrating this process with Dynamics 365 using Power Platform connectors in Copilot Studio can automate the creation of records, ensuring no customer query is overlooked. This blog post… Read More »

The post Automating Customer Enquiry Handling with Dynamics 365 and Power Platform Connectors in Copilot Studio first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.

Published on:

Learn more
	Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting
Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting

Share post:

Related posts

Microsoft 365 & Power Platform Community Call – January 15th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos I...

10 hours ago

New Content Moderation Settings for AI Prompts in Microsoft Copilot Studio and Power Platform

We are announcing the ability to configure content moderation levels for AI prompts in Microsoft Copilot Studio and Power Platform. This featu...

1 day ago

Microsoft 365 & Power Platform Call (Microsoft Speakers) – January 13th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

2 days ago

What Copilot “Agents” Change for Real Automation in D365 & Power Platform?

For a long time, enterprise automation has promised speed, accuracy, and scope. In reality, though, most automation projects slow down early a...

6 days ago

Microsoft 365 & Power Platform Community Call – January 8th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

7 days ago

Designing Secure Power Platform Solutions with Dataverse Security Roles

Understanding Dataverse Security Roles is essential for anyone working with Microsoft Power Platform and Dynamics 365—whether you are a busine...

8 days ago

Power Platform admin center – Manage external authentication provider governance

We are announcing the ability of new controls, in the Power Platform admin center, that let admins select which external identity providers ca...

13 days ago

Power Platform Fundamentals #1: Plan Designer in Power Platform: Architecting Enterprise Solutions the Right Way: Quick Read Series

Transforming Business Requirements into Scalable Enterprise Solutions 1. Executive Summary Large enterprises often struggle with a common prob...

20 days ago

Power Platform environment variables, default vs current values

When you use multiple environments (and you always should do) in the Power Platform, then it is almost impossible to avoid environment variabl...

27 days ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy