Automating Customer Enquiry Handling with Dynamics 365 and Power Platform Connectors in Copilot Studio
In today’s digital age, providing a seamless and efficient way for customers to submit enquiries or complaints via a company’s website is essential for maintaining customer satisfaction. Integrating this process with Dynamics 365 using Power Platform connectors in Copilot Studio can automate the creation of records, ensuring no customer query is overlooked. This blog post… Read More »
The post Automating Customer Enquiry Handling with Dynamics 365 and Power Platform Connectors in Copilot Studio first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.
Published on:
Learn moreRelated posts
Keeping it Real with Power Platform coming soon!
Microsoft 365 & Power Platform Call (Microsoft Speakers) – November 25th, 2025 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Power Platform – Improved security for column-level audit events in Microsoft Purview
We are announcing enhancements to the handling of audit events that capture, create, and update activities on columns protected by column-leve...
Power Apps Code App: Integrate with Power Platform Connectors
In my last blog post on Power Apps Code Apps, I explained how to create a simple Code App and publish it to a Power Platform environment. In t...
Mastering Power Platform Security: A Complete Guide to Protecting Your CRM Data
The Security Overview page in the Power Platform admin center serves as a centralized dashboard where you can monitor security, review your se...
Power Platform admin center – Manage agent security with enhanced admin controls
We are announcing the ability to govern Copilot agent development in your environments and enforce governance policies for Copilot agents. Thi...
Microsoft 365 & Power Platform Community Call – November 20th, 2025 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Why Understanding Plugin Execution Pipeline is Critical in Power Platform
The Plugin Execution Pipeline is the sequence of events Dataverse/Power Platform runs when an operation occurs (Create, Update, Delete, SetSta...
Power Platform – November 2025 – Screenshot Summary
Community Call Highlights Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...