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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

New Lead Qualification Experience – Dynamics 365 Sales

To enable the new lead experience, navigate to App Settings >> Lead + opportunity management in the Sales Hub App. On enabling it, we ...

5 months ago

Customize OOB Subgrid to show records based on dynamic filter criteria

This post discusses how to customize Out of the Box (OOB) subgrid to display records based on dynamic filter criteria. By default, subgrids di...

1 year ago

Improve cost-effectiveness by utilizing forecasting service in Dynamics 365 Customer Service.

Predict and manage support needs with forecasting in Dynamics 365 Customer Service Forecast reports offer a structured way to predict su...

10 months ago

Group Opportunities for better analysis by aggregating the numeric fields in Dynamics 365 Sales

Introduction The Pipeline feature in Dynamics 365 Sales is designed to improve the management of Opportunities, providing a more efficient app...

11 months ago

Smart Email Validation for Dataverse(preview)

This article discusses the Smart Email Validation feature for Dataverse, which was previewed in October 2022 and is still in preview at the ti...

1 year ago

[Video] Empowering Retail Banking: Revolutionize Sales Pipeline Building for Success

Are you tired of struggling with pipeline management? Don't let it hinder your progress. Discover how Microsoft Dynamics 365 can empowe...

1 year ago

Outsourcing Dynamics 365 and Power Platform Development – Choose Inogic for Experience, Expertise, and More!

Welcome to the exciting world of outsourcing, where businesses are discovering new ways to thrive in today’s fast-paced environment. As ...

1 year ago

How duplicate phone numbers for customers (contact/account) are handled in Voice Channel (Dynamics 365 Omnichannel for Customer Service)

Before we delve into different scenarios, few key points, we need to be aware of about Phone Numbers in Voice Channels. Voice Channel consider...

2 years ago

CRM Benefits & How It Can Help Tackle Mounting Pressure from Your Business Competitors

Customer Relationship Management (CRM) software has become near-vital for businesses across different verticals. CRM benefits businesses by no...

2 years ago

Dynamics 365 Portal: Top Grade for the Education Industry

The online education industry has seen tremendous growth in the last three years because of the global pandemic. This has gone hand in hand wi...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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