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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

TLDR: A Quick Update on Microsoft’s 2025 Release Wave 1

If you missed the latest updates or need a fast rundown on 2025 release wave 1 plans for Microsoft Dynamics 365, Power Platform, and Role-base...

7 days ago

Ready to master ALM? The New Dynamics 365 ALM Guide is Here!

Today I’m announcing the first part of the new Dynamics 365 ALM guide for Finance and Operations (F&O) is now available! This guide ...

1 month ago

Top 5 Challenges in Territory Management and Solutions with Integrated Maps in Dynamics 365

Sabrina was the last person to leave the conference room, exhausted from the meeting. However, she felt a sense of relief as things were start...

5 months ago

Enable Copilot for Dynamics 365 Sales environment

Copilot for Dynamics 365 Sales is in Preview at the point of writing this post. Hence, I’ll start by showing how you can turn Copilot fo...

1 year ago

Power Platform admin center – Changes to support request product list

Changes are coming to the product listing when creating a new support request in the Help + support page within the Power Platform admin cente...

1 year ago

Build a robust Sales Playbook Framework right within your Microsoft Dynamics 365 CRM!

Effective sales process management is one of the crucial factors for ensuring your business’s success. Streamlining processes can help manager...

1 year ago

Personalize your customer lifetime value predictions with customer profile attributes

When you're crafting marketing and sales strategies, personalizing your marketing campaigns, journeys, and content to your customer segments i...

2 years ago

Get Contacts/Customers Used In A Customer Journey In Dynamics 365 Marketing

This is going to be a very short blog as I am going to just reference my previous blogs to achieve a solution for this. I have talked about Cu...

4 years ago

How to use Microsoft Viva Sales with Dynamics 365 or Salesforce

2 years ago

Power Platform and Dynamcis 365 First Party Apps

In this informative session, you will be guided through the core components of the Power Platform and given a detailed overview of what Datave...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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