Loading...

Enable Copilot in Customer Service and Custom Apps (Dynamics 365)

Enable Copilot in Customer Service and Custom Apps (Dynamics 365)
Copilot (preview) for Dynamics 365 Customer Service provides the following features – To enable it, navgiate to Customer Service Admin Center >> Agent Experience >> Productivity >> Manage (Copilot help pane and Summaries) Check the required Copilot help pane settings and save. Similarly for Summaries For geographies outside the United States, to enable the Copilot … Continue reading "Enable Copilot in Customer Service and Custom Apps (Dynamics 365)"

Published on:

Learn more
Nishant Rana's Weblog – Everything related to Microsoft .NET Technology
Nishant Rana's Weblog – Everything related to Microsoft .NET Technology

Everything related to Microsoft .NET Technology

Share post:

Related posts

Dynamics 365 Customer Service – Create custom summaries for any record type in Customer Service

If you're a Dynamics 365 Customer Service user, you'll appreciate the latest feature announcement - Create custom summaries for any record typ...

10 days ago

Use Copilot to generate knowledge articles from resolved cases – Dynamics 365 Customer Service

To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience ...

21 days ago

Is Microsoft Dynamics CRM Affordable for Small Nonprofits?

Satish Reddy By Satish Reddy | Reading time 6 mins When considering a CRM solution, affordability is often a primary concern for small no...

2 months ago

Use the modern rich text editor in Dynamics 365 Customer Service

The modern rich text editor is now our advanced editor for an end-to-end enhanced authoring experience. As part of this advancement, we are ph...

2 months ago

How Microsoft Dynamics CRM Services Helps a Startup Nonprofit

Satish Reddy By Satish Reddy | Reading time 6 mins For startup nonprofits, the right Customer Relationship Management (CRM) system can be...

2 months ago

Easy Plugin Registration Tool Installation for Dynamics 365 CE Developers

Hi Folks, Are you a Power Platform or Dynamics 365 CE Developer, you would definitely need to work on Plugin Registration tool at any given po...

2 months ago

How to Leverage Chat Feature in Dynamics 365 Customer Service

Introduction Are you struggling to deliver the exceptional customer service your clients expect? Do disjointed customer data, frustrated custo...

3 months ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy