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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Business Central Blog Series: Work with dimensions

Articles in this series: How to add Shortcut Dimensions on the page (Shortcut Dimension 3 ~ 8) How to add Shortcut Dimensions on the page in D...

4 days ago

Simplifying License Management for Dynamics 365 Finance and Operations: Improved User License Validation

Starting April 30th, Dynamics 365 administrators will gain access to new license usage reporting tools, centralizing user license management. ...

9 months ago

Dynamics 365 Contact Centre – worth it or not?

As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I did...

11 months ago

The future of retail with Dynamics 365 AI-powered ERP solutions

This year at NRF, we will showcase the latest AI and agent innovations in Dynamics 365 AI-powered ERP and Service solution. The post The futur...

11 months ago

Dynamics 365 Business Central Essentials vs. Premium Licenses Explained

Introduction Companies are moving to cloud-based ERP systems, like Dynamics 365 Business Central, which can offer greater speed and flexibilit...

1 year ago

Mastering Microsoft Dynamics 365 CRM Data Visualization with Map My Relationships: The Complete Guide!

Microsoft Dynamics 365 CRM is a powerful customer relationship management system widely used by businesses to manage customer interactions, st...

2 years ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（May, 2023）

Cumulative Update (May, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: CU01 Not yet released. But there is already i...

2 years ago

2 New Features with SLAs in Dynamics 365 for Customer Service

There are two new items in the 2022 release wave 1 notes pertaining to SLAs in Dynamics 365 for Customer Service: Usability enhancements in SL...

3 years ago

Getting a Dynamics 365 Trial with URS

Universal Resource Scheduling (URS) is not a standalone Dynamics 365 Customer Engagement First Party App like Sales, Customer Service, Field S...

6 years ago

Managing SharePoint Document Libraries for Dynamics 365

This post seems to be about a video titled "Managing SharePoint Document Libraries for Dynamics 365". While no description or content is provi...

4 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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