Try the agent call quality survey in Dynamics 365 Customer Service
In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...
Dive into the world of Microsoft Dynamics 365 Business Central with our curated collection of blogs. Stay informed about the latest updates, tips, and best practices to optimize your business processes and drive success with Business Central.
In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...
This post provides an in-depth look at the various features of Microsoft Copilot, which has been integrated into Dynamics 365 Customer Service...
Hi, Readers.Today I would like to talk about an interesting topic, how to create a shortcut key to automatically enter data (Data Entry Shortc...
Hi, Readers.Today I would like to talk about how to add custom fields in Edit in Excel. The Edit in Excel action is available on most lists. W...
I will be presenting at the Microsoft Dynamics 365 career and training webinars. What is Microsoft Dynamics 365 and what does it help organiza...
This video tutorial, titled "Dynamics 365 Art of the WOW - #1 Adding a Website as a Workspace," explores the art of creating dynamic and engag...
Get ready to explore the fantastic integration of Dynamics 365 online CRM with Intuit QuickBooks Online in the latest Webinar Marathon 2 condu...
Dynamics 365 Sales has recently added a new preview feature that focuses on email validation. This feature aims to enhance the accuracy of ema...
Microsoft has recently announced the deprecation of the Data Export Service (DES) in November 2021. While DES was a reliable tool for data exp...
In this blog post, the author shares their experience of facilitating a requirement workshop for a new client and the anxieties that come with...
Azure
Dynamics 365
Microsoft 365 Sharepoint
Microsoft 365 Teams