Microsoft Dynamics 365 Business Central: Latest videos

Copilot in Microsoft Dynamics 365 Customer Service | Example with a chat conversation

This post is about how Copilot in Microsoft Dynamics 365 Customer Service can assist in streamlining customer service by providing exemplary s...

Auto-assign leads to sellers using assignment rules in Dynamics 365 CRM

This is a video tutorial that explains how to automate lead assignment to sales personnel using assignment rules in Dynamics 365 CRM. If you'r...

Generative AI for Business Applications: 10 Things You Need to Know about Dynamics 365 Copilot

Enhance Dynamics 365 CRM Visualization Experience with New-Age Data Visualization Apps!

In this video, you'll discover how to take your Dynamics 365 CRM visualization to the next level with innovative data visualization apps. By l...

Guided Selling and Process Compliance with Business Process Checklist in Dynamics 365 CRM

In this video, you'll learn about the benefits of using a Business Process Checklist in Dynamics 365 CRM for Guided Selling and Process Compli...

Customer experience with Dynamics 365 – 2022 Release Wave 2 Launch

In this video, you'll get an overview of the latest capabilities being released across Dynamics 365 Marketing, Sales, and Customer Insights, a...

Working with PCF - Build a Text Character Counter Control and Use it in Dynamics 365 Power Apps

This video tutorial explores how to work with PCF to build a text character counter control and integrate it with Dynamics 365 Power Apps. The...

Clone/Copy Dynamics 365 CRM Records in just 1 click

This video tutorial teaches you how to clone or copy Dynamics 365 CRM records with just a single click. Dynamics 365 is a powerful CRM tool th...

Replicate Dynamics 365 CRM Security Model in SharePoint with seamless document management!

This post appears to be a video tutorial that explores replicating Dynamics 365 CRM security models in SharePoint while enabling seamless docu...

Connect bots to phone call interactions with Dynamics 365 Customer Service

This video explores the fascinating world of connecting bots to customer service calls through Dynamics 365. If your organization is looking t...