Microsoft Dynamics 365 & Power Platform Articles

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Dynamics 365 Contact Center – Use callback insights to optimize contact center operations

We are announcing the ability to use callback insights to optimize contact center operations in Dynamics 365 Contact Center. This feature will...

M365 Admin 4 months ago 3

Article

We are announcing the ability to enable configurable timescale settings on assignments view in Dynamics 365 Project Operations. This feature w...

M365 Admin 4 months ago 2

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We are announcing support for Lookup and Currency on custom columns in Dynamics 365 Project Operations. This feature will reach general availa...

M365 Admin 4 months ago 5

Article

We are announcing the ability for users to use your Infobip SMS account directly in Contact Center to streamline how you connect with customer...

M365 Admin 4 months ago 1

Article

We are announcing the ability to boost data-driven decision making using Visualize with Copilot in Dynamics 365 Sales. This feature will reach...

M365 Admin 4 months ago 10

Article

Sales teams working in Dynamics 365 CRM often struggle to understand complex stakeholder relationships inside large accounts. Relationship map...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 22

Article

Sales teams working in Dynamics 365 CRM often struggle to understand complex stakeholder relationships inside large accounts. Relationship map...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 18

Article

Marketing has experienced more change over the last five years than over the previous decades. Agencies get evaluated on design skills and pub...

Soluzione : Software Development Company | Microsoft Gold Partner 4 months ago 19

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Multiple MAM (Mobile Application Management) Intune Accounts will now be supported in Outlook for iOS. Only one MDM (mobile device management)...

M365 Admin 4 months ago 2

Article

Copilot now provides coaching feedback on email drafts via chat and can apply suggestions directly to your message in Outlook. Users have the ...

M365 Admin 4 months ago 1

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