Microsoft Dynamics 365 & Power Platform Posts

Power Platform – Copilot Studio agent metrics and alerts

We are announcing the availability of metrics and alerts in Power Platform Monitor for agents created in Copilot Studio. This feature will rea...

Dynamics 365 Contact Center – Orchestrate conversation distribution with natural language playbooks

We are announcing the ability to orchestrate conversation distribution with natural language playbooks in Dynamics 365 Contact Center. This fe...

Updates available for Microsoft 365 Apps for Current Channel

We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

Dynamics 365 Contact Center – Use bullseye routing with user groups to orchestrate conversations

We are announcing the ability to Use bullseye routing with user groups to orchestrate conversations in Dynamics 365 Contact Center. This featu...

SharePoint Online Extends Auto-Labeling of Sensitivity Labels to Cover Older Files

A new auto-label policy allows SharePoint Online to stamp unlabeled files in document libraries with default sensitivity labels with the defau...

Renaming Broke the Lakehouse. Now What?

A longstanding issue has plagued Microsoft Fabric: renaming a lakehouse can sometimes put it into a corrupted state. I’ve encountered th...

F&O Data Management: Diagnose Entity Validation Errors Before Go-Live

Introduction One failed customer, product, or transaction record can stop an import or leave data incomplete. In F&O Data Management, enti...

Dynamics 365 CE Email Synchronization: Find Why Messages Don’t Appear

Introduction A missing email can leave a customer conversation off a Dynamics 365 CE timeline, keep it out of a queue, or prevent it from appe...

Episode 7.3: Enterprise Estimation Techniques | How to Build Estimates That Survive Contact With