Use the Contact Center AI summary for call quality management
An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has enabled the option, service...
Explore the forefront of AI integration into business processes with our curated collection of Microsoft AI Builder blogs. Stay informed about the latest updates, tips, and best practices to harness the power of AI Builder for automating tasks, extracting insights, and optimizing workflows.
An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has enabled the option, service...
Hi Folks, While intelligence with the use of AI is being embedded into each and every part of the Microsoft ecosystem, it is good to know the ...
One of the biggest drivers of AI success is the degree to which leaders have defined, organised, and prioritised a clear path of strategic goa...
Discover how Copilot for Dynamics 365 Commerce can help you deliver personalized customer experiences, optimize product management, and stream...
Enterprise resource planning (ERP) platforms were designed to help integrate the fragmented processes that comprise the operation of a large e...
If you're looking for a way to streamline text and document categorization, AI Builder's tools have got you covered. They use custom and prebu...
If you're eager to learn how to leverage Microsoft's Copilot technology to boost productivity, this webinar by the Inogic Professional Service...
Microsoft Purview compliance portal's Insider Risk Management now includes new detections of risky AI usage that can pose a risk to an organiz...
In this episode of The MVP Show, Vlad Sarov shares insights into the world of CRM technology while discussing his background and interests. Am...
In this episode, Gemma Milne speaks to Chad Robins, co-founder and CEO of Adaptive Biotechnologies, about the promising role of Artificial Int...