Microsoft’s 2025 Release Wave 2: How Copilot & AI are Transforming Dynamics 365 and Power Platform
The upcoming Microsoft Wave 2 2025 focuses on integrating AI capabilities through Copilot into everyday use. So, if you’re using Dynamics 365 CRM or the Power Platform, the biggest shift is how Copilot and AI features are being expanded. This means Microsoft is focusing more on integrating AI into daily workflows so that AI steps up as a true collaborator, with updates like – Autonomous agents in Sales, Service, Finance, and Customer Insights, plus new generation tools in Power Apps, Power Automate, and Copilot Studio. From Copilot with Power BI insights to AI agents embedded across Power Platform Services, Microsoft’s intent is clear: make AI practical, proactive, and integrated across the board—across Microsoft Dynamics 365 Services, Power Platform Services, and more. Let’s see what Microsoft has brought to the users this 2025 release wave 2, with special focus on Copilot & AI in Dynamics 365 and Power Platform. Key Copilot & AI Enhancements in Dynamics 365 Wave 2 2025 To empower businesses with real-time intelligence and automation, Microsoft Copilot Wave 2 introduces targeted AI enhancements across several Dynamics 365 applications. Here’s a breakdown of where Copilot and AI agents are bringing measurable improvements in 2025: Dynamics 365 Sales AI agents are...
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