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Resolving User Not Licensed Errors When Saving A Row (Microsoft Dataverse)

Resolving User Not Licensed Errors When Saving A Row (Microsoft Dataverse)

If you're working with Microsoft Dataverse, you might encounter error messages, such as when attempting to save a Case row in Dynamics 365 Customer Service. An error message might state that "The user with SystemUserId=1e18d5cd-72a6-462a-98ab-eb76b1f17b79 in OrganizationContext=e1c03efe-c3a0-4a35-9ed7-05f49ab97918 is not licensed, and its SystemUserAccessMode=0 is not either of (NonInteractive=4, SetupUser=1)." This error might appear for any operation, including plug-in executions, and suggests that a deactivated user's context is being invoked. To fix it, check the Run in User's Context setting of appropriate plug-in steps, ensure that code is not impersonating the user in question, and try deactivating and reactivating any workflows relating to the issue. Despite the strange nature of this error, these steps should help you get your system up and running.

This post originally appeared on Craig Chap's blog.

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The CRM Chap

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