Microsoft Teams: Virtual Appointments Analytics updates in Teams Admin Center (Premium)

The Teams Admin Center in Microsoft Teams has recently received updates to their analytics with the addition of new insights. These insights include average lobby wait times for scheduled versus on-demand appointments, the percentage of appointments completed after the scheduled end time, and the percentage of appointments with a late start. These new analytics updates provide helpful information for tenant admins to better understand and optimize their virtual appointment scheduling process.

This update is currently in the Targeted Release phase, with a projected release date of November CY2023. This update will be available on desktop and cloud instances for the Worldwide (Standard Multi-Tenant) and GCC platforms.

For those who need to stay on top of Teams Admin Center updates, this information can be found on the Microsoft 365 roadmap under ID 161629.

Overall, these updates will enhance the Teams Admin Center's ability to monitor virtual appointments, enabling them to make data-driven decisions that will lead to better outcomes for their clients.

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