Premium Viva Engage: New Copilot and AI Summarization

Microsoft Viva Engage is set to introduce Copilot and AI-powered Summarization to all users with a premium Viva Engage license. This new tool is expected to be available by late April 2024. Copilot offers personalized suggestions for what to post on Engage and assists users with collaboration on writing Engage posts. It leverages AI Summarization to generate LLM-generated summaries of Engage posts, which include AI-powered summarization, theme extraction and sentiment analysis. Admins can use the Viva Feature Access Management platform to control the availability of Copilot and AI Summarization for the entire tenant and for specific users and groups. Copilot is powered by Large Language Model (LLM) technology with Microsoft Responsible AI protections to provide users with valuable suggestions for posting on Engage and where to post. Sentiment analysis results are restricted to admin, corporate communicator, leader, and delegate users with access to Network Analytics or Leader Analytics. No admin action is required to make Copilot available for use.

By providing personalized suggestions based on the user's Engage activity, Copilot helps users create posts that contribute value to the organization. Copilot helps users access, interact with and create content through Engage efficiently and confidently. The tool uses AI Summarization to generate LLM-generated summaries of Engage posts and only shows message summaries to users who have access to the associated messages. This prevents private information from being shared by Copilot.

If you're a user with a premium Viva Engage license, you can use Copilot and AI Summarization to improve your posting efficiency and quality. Admins can control the availability of these tools and make them accessible to specific users and groups using the Viva Feature Access Management platform. For more information about Copilot in Viva Engage, visit the link provided in the original post.

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