Dynamics 365 Customer Insights – Data – Effortlessly monitor daily performance and manage notifications

We are announcing the ability to utilize a new performance dashboard in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on May 29, 2026. How does this affect me? The new performance dashboard provides comprehensive end-to-end visualizations of data that will allow you to understand the operational status, any warnings or errors, and the performance of each task in processing runs. This feature also includes improvements to notifications, allowing you to eliminate notifications for temporary issues the service can automatically address, reducing notification noise and allowing you to focus on alerts that require your attention. The new performance dashboard includes the following key capabilities and enhancements: Colored tiles make it easy to see, filter and focus on task success, failure, or warnings. The timeline allows you to easily see how each task contributes to the overall processing time. Task performance is shown in a Gantt chart which visually indicates tasks running in parallel, as well as tasks dependent on other tasks finishing before they can start. The performance analysis allows you to quickly compare the current run against historical runs. Key information that can impact the performance are highlighted, such as changes in the number of source records ingested from a data source. What action do I need to take? This message is for awareness, and no action is required. Automatic emails generated when a process fails will no longer be sent for temporary failures. If the system can retry the operation, it will only send an email if the process fails and no more retries are possible. When exporting diagnostic logs to Azure Monitor, you can now differentiate between a failure that is automatically being retried, and a failure that is permanent. This allows you to avoid sending notifications to your team for processes that automatically self-resolve. Previously, certain timeout failures would not result in a failure notification. These timeout failures, if they cannot be retried, will now generate the appropriate permanent failure error. Message ID: MC1295076

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