Microsoft 365 Copilot: Nine new connectors now generally available

Nine new Microsoft 365 Copilot connectors are now generally available, enabling integration with GitHub, Freshservice, Guru, Dropbox, Google Drive, Zendesk, and Amazon S3. These connectors allow users to search, retrieve, and interact with external enterprise data across Microsoft 365 apps immediately. Microsoft 365 Copilot connectors enable your organization to bring content from third-party systems into Microsoft 365 so that Copilot can reason over it, ground responses, and improve knowledge discovery. With connectors, your users can search, retrieve, summarize, and interact with enterprise data—no matter where it resides. We are pleased to announce the general availability (GA) of nine new Microsoft 365 connectors across engineering systems, knowledge bases, cloud storage, and service platforms. These connectors have completed all quality, reliability, security, and documentation requirements, and are now fully supported for production use. The following connectors are now GA: GitHub Cloud – Knowledge Base GitHub Cloud – Issues GitHub Cloud – Pull Requests Freshservice (solution articles) Guru (knowledge cards) Dropbox (files) Google Drive (files) Zendesk Help Center (articles) Amazon S3 (files & objects) These releases represent a major milestone in expanding the Copilot extensibility ecosystem and enabling organizations to unlock high-value knowledge trapped in external systems. This message is associated with Microsoft 365 Roadmap ID 513282. When this will happen General availability is effective immediately. How this affects your organization Who is affected: Admins managing Microsoft 365 Copilot connectors and users leveraging Copilot for external content. What will happen: What you can do to prepare Review connector documentation for setup guidance and capabilities. Ensure required authentication and permissions are configured. Plan indexing scopes to optimize grounding quality in Copilot. Optionally run pilot deployments within selected departments before broader rollout. Organizations can deploy nine new GA connectors for Copilot. End users will be able to: Use Copilot to reason over engineering knowledge, tickets, help-center content, files, and cloud object stores. Ask domain-specific questions grounded in indexed content. Search connected content through Microsoft Search surfaces such as Copilot Search, SharePoint, Bing, Windows Search, and Microsoft 365 apps. Existing preview participants do not need to take any action; their connections will continue under GA. Learn […]

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