Microsoft Viva Engage: New features for Microsoft 365 Copilot adoption community

New features are coming to Microsoft Viva Engage for the Microsoft 365 Copilot adoption community, including recommendations for similar questions and answers, and the ability for admins to apply adoption features to different communities. Rollout begins January 2025 with no required action for admins to prepare. Coming soon to the Microsoft Viva Engage adoption community for Microsoft 365 Copilot, users will receive recommendations of similar questions and answers when composing a question, leveraging the collective knowledge of the Copilot topic across all of Engage to help them find what they’re looking for faster. Additionally, admins will have the ability to remove adoption features from the existing community and apply them to a new or different community. Since general availability in August 2024 (referenced in MC7841560), network admins and corporate communicators can enable a new type of community specifically built to facilitate the rollout and adoption of Copilot in their organizations. This community can bring employees together in a community of practice where employees can ask questions, seek support from both their peers and IT admins, share best practices, and learn more from articles and quick tips on how best to use Copilot. When this will happen: General Availability (Worldwide): We will begin rolling out early January 2025 and expect to complete by early February 2025. How this will affect your organization: When composing a question in the Copilot adoption community, users will soon have access to a new feature that provides a list of recommended similar questions that have been asked and answered across all of Viva Engage. Users will soon be able to quickly navigate to existing answers, contribute to recommended questions, or post a new question, leveraging the collective knowledge across their network to find information faster and more efficiently. Admins who want to remove adoption features from the existing community and apply them to a new or different community can do so by navigating to the ellipses (…) menu on the right side of the community header and selecting Unmark Copilot community. This action will remove all adoption features, including suggested content, suggested members, and the setup […]

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