Updates to Customer Service and AI Builder in 2022 Release Wave 2
The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to transform your business. Microsoft's latest Dynamics 365 release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Intelligent Order Management, Project Operations, …
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Dynamics 365 Customer Service – Quality Evaluation Agent Evaluation Criteria Extensibility
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Dynamics 365 Customer Service – Quality Evaluation Agent Evaluation Criteria Extensibility
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How to Use Copilot Recommended Email Templates in Dynamics 365 Customer Service
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We need to talk about... Dynamics 365 Customer Service... Release Wave 2 for 2025
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