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Microsoft Teams – Copilot Summary for Transferred Calls

Microsoft Teams – Copilot Summary for Transferred Calls

Copilot enabled users will now be able to share the summary of the call from within the transfer panel and the context will be shown in the toast notification and within the call. This feature requires a Copilot license to be enabled.  This message is associated with Microsoft 365 Roadmap ID 484123 When this will happen: Targeted Release: We will begin rolling out mid-May 2025 and expect to complete by late May 2025. General Availability (Worldwide, GCC): We will begin rolling out mid-May 2025 and expect to complete by late May 2025. How this will affect your organization: Once available and if transcribe is enabled, users will be able to share a summary or a call from the transfer panel. View image in new tab What you need to do to prepare: You may consider updating your training and documenation. No admin configuration required other than allowing users to transcribe their calls. Message ID: MC1052912

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by João Ferreira

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