End-of-support Android devices may not be manageable through the Pro Management Portal

Microsoft is transitioning Teams Android device management from the Teams admin center to the Teams Rooms Pro Management Portal by September 2026. Supported devices will auto-update to the required Admin Agent version, while end-of-support devices may lose manageability. Administrators should verify device updates and readiness for the new portal. What and Why: As previously announced in MC1227622, February ’26, Microsoft is transitioning management of Teams Android devices from the Teams admin center (TAC) to the Teams Rooms Pro Management Portal (PMP). To help ensure a smooth transition and reduce administrative effort, Microsoft is automatically updating eligible Teams Android devices to a supported Admin Agent version. For additional guidance, see the Microsoft Learn article:Transitioning Teams Android Device Management from Teams Admin Center to the Teams Rooms Pro Management Portal. This transition applies to all devices that are currently certified and supported for Microsoft Teams. These devices are listed here: Teams Rooms on Android Teams phones Teams panels Teams displays However, customers may have devices that were previously supported but have now reached end of life. These devices may not be automatically updated to the minimum required Admin Agent version and may not be manageable in the Pro Management Portal. Rollout Schedule: Worldwide: Effective July 2, 2026, the rollout is 100% complete across all regions in the Public cloud. GCC High and DoD: We expect to start the rollout by mid-August 2026 and complete it by late August 2026 (previously late July). GCC: We expect to complete the rollout by late August 2026. Device management deprecation in TAC: We will start deprecation for Public cloud customers in early September 2026 (previously August) and expect to complete it in all clouds by the end of September 2026. Impact on your organization: Who is affected: Organizations managing Teams Android devices through the Teams admin center. Teams Rooms on Android devices. Teams phones. Teams panels. Other Teams Android-based devices managed through TAC. What will happen: Microsoft will automatically install the minimum required Teams Admin Agent version on certified and supported Teams Android devices. End-of-support devices may not update automatically and may not be manageable in […]

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