Microsoft Viva: New Copilot usage and cost insights

Microsoft Viva introduces default-enabled cost management insights to track Copilot credit usage across AI services like Cowork and WorkIQ API. Managers, analysts, and admins gain scoped visibility to usage and costs for better budget oversight. Available worldwide June 30, 2026, with no pricing changes or extra compliance requirements. Updated June 22, 2026: We have updated the content. Thank you for your patience.  What and Why We are introducing cost management insights in Microsoft Viva to help organizations track Copilot credit usage across AI services and better manage budgets. This capability provides visibility into usage-based costs for AI services such as Cowork and WorkIQ API and helps organizations understand how Copilot credits are consumed across services and groups. Cost management insights are enabled by default, giving managers, Insights analysts, and administrators immediate access to usage and cost data. This feature does not change Copilot pricing or billing. It provides reporting and visibility into existing usage and costs to support better oversight and decision-making. This message is associated with Microsoft Roadmap ID 566302. Rollout Schedule General Availability (Worldwide): June 30, 2026 Impact on Your Organization Who is affected Managers with at least 5 direct reports (scoped access) Insights analysts Global administrators Organizations using Copilot with usage-based billing enabled Platforms/Services Microsoft Viva Insights Microsoft 365 admin center (Cost Management) Advanced Insights AI services in scope include Cowork and WorkIQ API What will happen Cost management insights are enabled by default to provide immediate access to usage-based cost data.  View image in new tab Managers with at least 5 direct reports can view Copilot credit usage within their scope, including usage by service and group, as well as associated policy and user limit data. Insights analysts and global administrators can access cost management data across the tenant. A new query template in Advanced Insights provides insights into AI spend and Copilot credit usage. Analysts can export data as .csv or connect to Power BI for reporting. Spending policy names may be visible to managers only when at least one direct report is actively using that policy. A spending policy defines which users or groups can […]

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