Loading...

How to – Set up Omnichannel Voice using Azure Communication Service (ACS)

How to – Set up Omnichannel Voice using Azure Communication Service (ACS)
To add Voice Calling (PSTN – Public Switched Telephone Network) connectivity to an app or service, we can buy a number from Microsoft, which acts as a PSTN carrier (based on availability in the region). https://learn.microsoft.com/en-us/dynamics365/customer-service/voice-channel-region-availability#azure-direct-routing This is the easiest way to connect ACS (Azure Communication Services) to PSTN, managed by Microsoft. Here Microsoft will … Continue reading "How to – Set up Omnichannel Voice using Azure Communication Service (ACS)"

Published on:

Learn more
Nishant Rana's Weblog – Everything related to Microsoft .NET Technology
Nishant Rana's Weblog – Everything related to Microsoft .NET Technology

Everything related to Microsoft .NET Technology

Share post:

Related posts

Fundamentals of Azure DevOps with SQL projects

Building automated pipelines with your SQL database projects enables you to build a rich CI/CD ecosystem to ensure that your application is be...

2 days ago

Upcoming Change: NTLM Removal in Git (libcurl) – Impact to Azure DevOps Server Customers

Overview In September 2026, NTLM support will be removed from libcurl, which is used by Git for HTTP(S) operations. As a result, Git operation...

2 days ago

What’s new across Microsoft SQL in 2026 so far (SQL Server, Azure SQL, and SQL database in Fabric)

We’re halfway through 2026, and Microsoft SQL has not slowed down. Since SQLCon/FabCon in March (where we released a ton of things, and those ...

3 days ago

Power Automate Flow — HTTP Trigger to Azure OpenAI

Build the secure Power Automate HTTP trigger flow that receives free text from the portal, calls Azure OpenAI using your smart-form-extract de...

5 days ago

Spring AI 2.0 is GA: Vector Search, Memory, and Agents on Azure Cosmos DB

The wait is over. Spring AI 2.0 is generally available, and Azure Cosmos DB is right there with it. With this release, Spring AI graduates int...

5 days ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy