Microsoft Teams: Experience improvements to Voice apps configuration wizard in Teams admin center

Microsoft is updating the Auto Attendant and Call Queue configuration wizard in the Teams admin center to streamline setup, improve clarity, and enhance performance. The rollout began worldwide in early June 2026, replacing the previous wizard with a faster, clearer, and more efficient experience for admins, with no impact on existing settings. What and Why. Microsoft is updating the configuration experience for Auto Attendant and Call Queue in the Teams admin center. These improvements streamline key setup steps, improve clarity, and enhance performance to reduce setup time and increase administrator efficiency when managing Voice apps. Rollout Schedule General Availability Worldwide: Rollout began in early June 2026 and is expected to complete by mid-June 2026. GCC High and DoD: Rollout will follow after an initial validation period. Impact on Your Organization Who is affected  Admins who configure Auto Attendant and Call Queue in the Teams admin center Platforms/Services Teams admin center (web) What will happen The Voice apps configuration wizard experience in the Teams admin center will be updated. Admins will see a revised and streamlined configuration flow with fewer steps, improved navigation, and updated configuration experiences. Key experience improvements include. New quick and advanced setup entry points from the list view to reduce clicks and improve discoverability of setup options. A new Call handling hours step that consolidates time zone, business hours, and after-hours configuration into a single experience. Renamed and clearer configuration steps for example Call flow is now Business hours call flow. Simplified resource account configuration now included within General info, removing a separate step. Improved defaults such as standard business hours and clearer configuration controls. Updated UI elements including inline messaging, improved tables, and more consistent visual design. Faster and more responsive performance with reduced page reloads and fewer interruptions during navigation. Screenshot 1 – Quick and advanced setup entry points:  View image in new tab Screenshot 2 – Call handling hours and navigation flow:  View image in new tab Screenshot 3 – Resource account configuration in General info:  View image in new tab Screenshot 4 – Business hours configuration experience:  View image in new tab The […]

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