AI-Powered Autonomous Agent for Work Order Automation in D365 Field Service

Introduction In today’s fast-paced service industry, businesses struggle with manually processing service requests, assigning technicians, and notifying stakeholders. With the power of Copilot Studio and Generative AI, we can automate these workflows, improving efficiency and reducing errors. This blog explores how an AI-powered autonomous agent can analyze incoming cases, create work orders, assign technicians, and […]