Hands-On to Hands-Free: Empowering Operations Teams through AI and Automation
Published on:
Learn moreRelated posts
Facilitator Agent Brings AI-Powered Notetaking to Teams Chat
The Facilitator agent can make sense of the messages posted to a Teams chat and summarize the discussion and extract to-do items and unanswere...
Teams Phone extensibility for Dynamics 365 Contact Center
Contact centers play a crucial role in delivering exceptional customer support and driving business growth. With the rise of digitalization an...
How to edit your display name in Microsoft Teams meetings
Microsoft Teams continues to evolve, and one of the recent updates allows participants to edit their own display names during meetings. I know...
Microsoft Copilot (Microsoft 365): Recapping changes in Loop over extended periods
The Recap feature in Loop now allows users to summarize changes over extended periods, such as the last week or last 30 days. This update will...
Microsoft Designer will be part of Microsoft 365 Copilot
Microsoft Designer will be integrated into Microsoft 365 Copilot, requiring a Copilot license. This change applies to Windows and Mac desktops...
Microsoft Viva: Engage – Create articles and questions more easily with the updated “Create new” button
We are excited to announce the addition of two post creation options—Article and Question—to the centralized creation button in Viva Engage fo...
Microsoft Viva: Detailed error description for LMS setup failures
LMS setup form will now have detailed error description for LMS setup failures. Product Microsoft Viva Release phase General Availability Rele...
Microsoft Teams: Real-Time Text in Teams Meetings and Calls
Real-Time Text (RTT) lets participants type in the meeting while others’ speech is transcribed in real time. Whether for accessibility reasons...