New update to address issue affecting organizations with Windows 10 devices enrolled on Extended Security Updates (ESU)
Microsoft has identified an issue where some Windows 10, version 22H2 devices enrolled in Extended Security Updates (ESU) for commercial customers might fail to install the November 2025 security update (KB5068781) with error 0x800f0922 (CBS_E_INSTALLERS_FAILED). This issue is isolated to devices whose Windows OS licenses were activated via Windows subscription activation through the Microsoft 365 admin center. The organizations affected by this issue can resolve it by installing KB5072653: Extended Security Updates (ESU) Licensing Preparation Package for Windows 10, which was released on November 17, 2025. Once you install this preparation package (KB5072653), you will be able to deploy the November 2025 security update (KB5068781). Note: A new Scan Cab including metadata for KB5072653 will be available in the near future for organizations that utilize cab files for compliance update checks. We will update this announcement once the new Scan Cab is available. Message ID: MC1187343
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