Microsoft Teams and Microsoft 365 Copilot: Discover and create agentic users from Teams and M365 Agent Store

Microsoft Teams and Microsoft 365 Copilot will introduce AI-powered Agentic Users—autonomous virtual colleagues with full organizational identities. Available from mid-November 2025, users can discover and request agent templates, with admins controlling creation and licensing. Agents interact via Teams, email, and meetings, enhancing productivity and learning over time. Agentic Users are a new class of AI-powered digital entities designed to function as autonomous, enterprise-grade virtual colleagues. Unlike traditional bots, Agentic Users are provisioned as full-fledged user objects with their own identity in the organization’s directory (via Entra ID or Azure AD), email addresses, Teams accounts, and presence in the org chart. They can participate in meetings, send and receive emails and chats, access enterprise data, and learn from interactions to improve over time. Agent templates—preconfigured digital worker profiles—are available in Microsoft Teams and the Microsoft 365 Copilot Store. These templates define the agent’s capabilities, identity, and compliance settings, enabling hiring managers to acquire agents that automate tasks and enhance team productivity. This message is associated with Microsoft 365 Roadmap ID 518220. When this will happen: Targeted Release rollout starts in mid-November 2025. We will share additional timelines later when available. How this affects your organization: Who is affected: This change affects Microsoft 365 tenants with access to Microsoft Teams and the Microsoft 365 Copilot Store. All users in the tenant can discover and view agent templates. Only users approved by the tenant admin can create agents from templates. What will happen: Agent templates will be available in the Apps area in Microsoft Teams and in the Microsoft 365 Copilot Store under Agents for your team: Screenshot 1 View image in new tab Screenshot 2 View image in new tab Available on the desktop platform for Microsoft Teams and Microsoft 365 Copilot. Agent templates are available by default to all users in the tenant. Users must request their tenant admin to publish the agent template. Once approved and published, users can create Agentic Users from the template. Admins assign the required A365 license at the time of approval. No additional Microsoft 365 or Teams license is required. Users will be able to: […]

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