How Microsoft Agent 365 works

Bring AI agents directly into your daily workflows with Microsoft Agent 365. Agents have their own identity, email, OneDrive and Teams presence, and collaborate just like coworkers. Onboard agents, give them the policies and knowledge they need, and let them work in parallel with you to handle procurement, approvals, research, and updates using the same Microsoft 365 tools you already rely on.

As your use of agents grows, keep full visibility and control. Track every action, understand their impact across your organization, govern permissions with least-privilege access, and manage all agents from a single unified control plane.

Jeremy Chapman, Microsoft 365 Director, shares how you can adopt autonomous agents at scale with confidence, security, and clarity across your business. 

► QUICK LINKS:

00:00 - Microsoft Agent 365

01:04 - Agent capabilities

02:48 - Visualize the agent's impact

03:23 - How it works

04:48 - Agent 365 control plane

07:31 - Zero in on risks

08:18 - Agent map

09:10 - Wrap up 

► Unfamiliar with Microsoft Mechanics?

As Microsoft's official video series for IT, you can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft.

• Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries

• Talk with other IT Pros, join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog

• Watch or listen from anywhere, subscribe to our podcast: https://microsoftmechanics.libsyn.com/podcast

► Keep getting this insider knowledge, join us on social:

• Follow us on Twitter: https://twitter.com/MSFTMechanics

• Share knowledge on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

• Enjoy us on Instagram: https://www.instagram.com/msftmechanics/

• Loosen up with us on TikTok: https://www.tiktok.com/@msftmechanics