Power Automate: Create and visualize custom KPIs in Process Intelligence Studio

Custom KPIs put your unique business priorities at the center of process analysis. While standard metrics provide valuable baseline insights, your competitive advantage often lies in tracking the specific measurements that drive your business, whether that’s customer-specific SLAs, industry-specific compliance thresholds, or proprietary efficiency calculations. This feature enables your teams to define, calculate, and monitor the exact metrics that align with your strategic goals, without waiting for IT or vendor support. Business users gain the autonomy to evolve their measurement framework as priorities shift, ensuring your process intelligence always reflects current objectives. The results are more relevant insights, stronger alignment between process performance and business outcomes, and the ability to demonstrate value in the language your stakeholders understand. Process Intelligence Studio allows flexible metric creation with seamless visualization integration. This feature enables you to define custom KPIs and metrics tailored to specific business requirements within Process Intelligence Studio. You can create custom metrics using configurable formulas that can incorporate existing process data, standard KPIs, and mathematical operations. Key capabilities include: Custom metric creation: Build new KPIs using an intuitive formula editor that supports calculations based on case attributes, event data, timestamps, and existing metrics. Editing and management: Modify, refine, or delete custom metrics as business needs evolve, with changes automatically reflected across all visualizations using those metrics. Native visualization support: Integrate custom KPIs seamlessly into all Studio tiles and components. Display them in process maps, trend charts, statistical breakdowns, and comparative analyses just like standard metrics. Business-specific measurements: Define metrics that reflect your unique business context, such as weighted performance scores, custom cost calculations, compliance rates, or domain-specific efficiency ratios. Reusability: Reuse custom KPIs throughout the Process Intelligence Studio, applying them to filters and analysis scenarios. Custom metrics are evaluated dynamically against your process data, ensuring calculations remain current with each data refresh and providing consistent measurement across your process intelligence environment. Learn More

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