Microsoft 365 E7: missing Teams events and eCDN service plans – temporary impact and mitigation

Microsoft 365 E7 licenses currently lack Teams Events and eCDN service plans, affecting event creation and management. A temporary mitigation with promo codes is available, and automatic backfill of service plans will start in early June 2026, completing by month-end. Admins must then manually assign these plans to users. What and Why We identified a configuration gap in Microsoft 365 E7 licenses where Teams Events and eCDN service plans are not included. To maintain continuity for customers who rely on event capabilities, we are providing a temporary mitigation while a permanent fix is deployed. This update ensures organizations can continue hosting webinars, live events, and town halls during the remediation period and aligns licensing with expected service availability. Rollout Schedule Backfill rollout start: Early June 2026 Expected completion: By the end of June 2026 (Worldwide) Impact on Your Organization Who is affected Organizations using or transitioning to Microsoft 365 E7 Admins managing licensing and service plan assignments Users who create or manage Teams events Platforms/Services Microsoft Teams (events, webinars, town halls) Teams eCDN What will happen Teams Events and eCDN service plans may currently be missing from Microsoft 365 E7 licenses. Users with E7 licenses may be unable to create or manage events. Attendee join experiences are not impacted. Service plans will be automatically backfilled starting in early June 2026. After backfill, admins must manually assign these service plans to users. This issue is temporary and will be resolved once the rollout completes. Action Required / Recommendations If your organization uses Teams Events, take the following actions. Immediate mitigation (if needed) Request a Teams Events promo code for temporary access. After rollout completion No action is required after the rollout completes beyond assigning service plans: Review Microsoft 365 E7 license configurations. Assign Teams Events and eCDN service plans to appropriate users. Validate event creation and management functionality. Recommended license assignment methods Use group-based licensing in Microsoft Entra admin center (recommended for scale): Learn about Entra licensing. Use PowerShell for bulk or automated scenarios: Assign licenses with PowerShell. Assign licenses directly for targeted users: Assign licenses in admin center. Use third-party […]

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