Microsoft Viva Engage: Analytics data retention will be 18 months instead of 24 months
Microsoft Viva Engage will reduce analytics data retention from 24 months to 18 months starting in June 2025. This change aims to enhance privacy and data minimization. No admin action is required, but organizations should review their configurations and notify users. Year-over-year analysis will be removed. Before this rollout, Microsoft Viva Engage customers had access to 24 months of data, which displayed as year-over-year deltas in Engage analytics dashboards. To strengthen privacy posture and data minimization, Viva Engage will no longer retain personal data in service-related data used for Viva Engage analytics or diagnostic purposes for longer than 18 months. After this rollout, we will remove any year-over-year analysis surfaced in Viva Engage analytics. When this will happen: General Availability (Worldwide): We will begin rolling out in early June 2025 and expect to complete by late June 2025. How this will affect your organization: No admin action is required as the change to remove year over year analysis will be removed by default. What you need to do to prepare: This rollout will happen automatically by the specified dates with no admin action required before the rollout. Review your current configuration to assess the impact on your organization. You may want to notify your users about this change and update any relevant documentation. Learn more Monitor engagement in Viva Engage with analytics – Microsoft Support View and manage analytics in Viva Engage | Microsoft Learn Message ID: MC1059672
The post Microsoft Viva Engage: Analytics data retention will be 18 months instead of 24 months appeared first on M365 Admin.
Published on:
Learn moreWe can help you with Microsoft Viva Engage: Analytics data retention will be 18 months instead of 24 months
If you want help implementing, troubleshooting, or improving this product, contact us and we’ll point you in the right direction.
Related posts
Microsoft Copilot (Microsoft 365): Local inferencing
Local inferencing expands Microsoft Copilot’s sovereign controls by enabling AI inferencing for supported Copilot interactions to occur within...
Dynamics 365 Customer Service: Quality evaluation supports knowledge source in criteria
Criteria questions can now use knowledge sources to help evaluate customer interactions. This allows organizations to ground evaluation criter...
Microsoft Viva: Ability for leaders to publish Power BI reports
Microsoft Viva Insights is extending its report publishing capabilities from analysts to leader personas such as Chief Officers, Managers and ...
Dynamics 365 Customer Service: Detailed quality evaluation score breakdown
Evaluation details now include a scoring breakdown at the overall, section, and question level. Users can see how the final evaluation score w...
Dynamics 365 Customer Service: Support Not Applicable answer option for quality evaluation criteria
Criteria questions now support a Not Applicable answer option. When a question is marked as not applicable, it is excluded from scoring instea...
Dynamics 365 Customer Service: Inactivate quality evaluation records
Quality managers can now inactivate evaluation records that should no longer contribute to scoring or reporting. Inactive evaluations are pres...
Microsoft Teams: Granular Conditional Access for Teams meetings
Granular Conditional Access for Teams meetings gives organizations greater control over access to sensitive meetings. Administrators can apply...
Customized PowerBI reports behavior after major report updates
Microsoft Viva Insights customized Power BI reports will remain tied to their original report versions and won’t auto-update with major report...
Microsoft SharePoint: Changes to the FAQ web part authoring experience
The SharePoint FAQ web part will shift AI-assisted FAQ creation to Copilot in SharePoint, while retaining manual FAQ editing in the web part. ...
Microsoft 365 Copilot: Federated Copilot connectors support create, update, and delete actions
Microsoft 365 Copilot’s federated connectors will support create, update, and delete actions in third-party services starting October 20...