Lists as a knowledge source for agents in SharePoint and OneDrive
Microsoft Lists will be supported as a knowledge source for custom agents in SharePoint and OneDrive starting late March 2026. Agents can answer questions using list data, but only one list can be used per agent. Users need appropriate permissions and a Microsoft 365 Copilot license. We’re introducing support for Microsoft Lists as a knowledge source for custom agents in SharePoint and OneDrive. These custom agents can now ground responses in a list stored on a SharePoint site or in your OneDrive. When this will happen: General Availability (Worldwide): We will begin rolling out in late March 2026 and expect to complete rollout by early May 2026. How this affects your organization: Who is affected: Site members (or people with edit permissions to the site) who create or edit custom agents in SharePoint and OneDrive. A Microsoft 365 Copilot license or the pay-as-you-go meter connected to SharePoint agents is required to use this feature. What will happen: Users can configure a custom agent to use one Microsoft List as its knowledge source. Agents can: Answer questions using information stored in list items. Reference list item metadata in responses. Provide up-to-date responses based on list items the user has permission to access. In SharePoint, users can create an agent directly from a list by selecting AI actions > Create an agent from the command bar. While editing an agent, users can also select an individual list from the Sources tab, similar to selecting individual files. Important limitations: Agents currently support grounding on only one Microsoft List. Grounding on multiple lists, or combining a list with other content (such as files or pages), is not supported. If a list is added to an existing agent, all previous knowledge sources are removed, and the user is prompted to confirm before the change is applied. Agents configured with a site as the knowledge source will continue to ground only on the site’s Document Libraries and Pages library. What you can do to prepare: No action is required to prepare for this change. We recommend that you: Inform users who create or manage agents about […]
The post Lists as a knowledge source for agents in SharePoint and OneDrive appeared first on M365 Admin.
Published on:
Learn moreWe can help you with Lists as a knowledge source for agents in SharePoint and OneDrive
If you want help implementing, troubleshooting, or improving this product, contact us and we’ll point you in the right direction.
Related posts
Microsoft Copilot (Microsoft 365): Local inferencing
Local inferencing expands Microsoft Copilot’s sovereign controls by enabling AI inferencing for supported Copilot interactions to occur within...
Dynamics 365 Customer Service: Quality evaluation supports knowledge source in criteria
Criteria questions can now use knowledge sources to help evaluate customer interactions. This allows organizations to ground evaluation criter...
Microsoft Viva: Ability for leaders to publish Power BI reports
Microsoft Viva Insights is extending its report publishing capabilities from analysts to leader personas such as Chief Officers, Managers and ...
Dynamics 365 Customer Service: Detailed quality evaluation score breakdown
Evaluation details now include a scoring breakdown at the overall, section, and question level. Users can see how the final evaluation score w...
Dynamics 365 Customer Service: Support Not Applicable answer option for quality evaluation criteria
Criteria questions now support a Not Applicable answer option. When a question is marked as not applicable, it is excluded from scoring instea...
Dynamics 365 Customer Service: Inactivate quality evaluation records
Quality managers can now inactivate evaluation records that should no longer contribute to scoring or reporting. Inactive evaluations are pres...
Microsoft Teams: Granular Conditional Access for Teams meetings
Granular Conditional Access for Teams meetings gives organizations greater control over access to sensitive meetings. Administrators can apply...
Customized PowerBI reports behavior after major report updates
Microsoft Viva Insights customized Power BI reports will remain tied to their original report versions and won’t auto-update with major report...
Microsoft SharePoint: Changes to the FAQ web part authoring experience
The SharePoint FAQ web part will shift AI-assisted FAQ creation to Copilot in SharePoint, while retaining manual FAQ editing in the web part. ...
Microsoft 365 Copilot: Federated Copilot connectors support create, update, and delete actions
Microsoft 365 Copilot’s federated connectors will support create, update, and delete actions in third-party services starting October 20...