The intersection of physical and digital experiences, with Jane Alexander
Gemma Milne talks with Jane Alexander, Chief Digital Information Officer, about the impact of its Open Access and ARTLENS Gallery initiatives, the technologies behind them, how her team got critical stakeholder buy-in from the CMA board, and how other organizations might be able to learn from the CMA experience.
Topics of discussion
- How the Cleveland Museum of Art used technology to improve accessibility (3:12)
- The genesis of the museum’s Open Access and ARTLENS Gallery projects (6:22)
- Why CMA has emerged a leader in terms of access to art and visitor engagement with its collection (16:14)
- Exploring the technologies behind their exhibition and display enhancements (19:02)
- How CMA assesses and analyzes visitor engagement (22:40)
- Achieving stakeholder buy-in to support innovation (24:35)
- How organizations outside the art world can use the CMA example to engage their audiences (28:40)
About Jane Alexander:
Jane Alexander is the Chief Digital Information Officer for The Cleveland Museum of Art (CMA). As CDIO, Jane is responsible for creating awe-inspiring and iterative digital projects supporting a vision of innovation, technology implementation, and digital transformation that exemplify the CMA’s mission. Since 2020, Jane has brought this same innovative thinking to the museum’s increased online presence in response to the COVID-19 pandemic.
In her tenure at the museum, Jane has moved the museum to be a data-driven, forward thinking institution. Under her leadership, the CMA launched a comprehensive Open Access initiative in 2019, allowing the public to share, collaborate, remix, and reuse high resolution images of 30,000 public-domain artworks as well as metadata for 61,000 artworks for commercial and non-commercial purposes. Jane has led the many iterations ARTLENS Gallery, originally known as Gallery One. This world renowned, innovative experience uses cutting-edge technology to inspire visitors to look closer, dive deeper, and connect with the museum's encyclopedic collection.
Jane leads the development of in-gallery digital experiences, including Revealing Krishna, an unprecedented, immersive mixed-reality exhibition opening November 2021, an entirely new museum experience where technology is used alongside exceptional Cambodian artworks, to tell the story of these objects and their restoration.
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Business is experiencing extraordinary change. Supply chains are shifting, customer needs are evolving, and businesses must adapt to survive. Join us on Connected & Ready as author and tech journalist Gemma Milne explores trends in how companies are adapting to a disrupted world, and preparing for tomorrow. Brought to you by Microsoft, Connected & Ready is a weekly conversation with business leaders about innovation, resilience, and our capacity to succeed.