Set Customer Voice Survey Variables using Dynamics 365 Marketing
Sending Dynamics 365 Customer Voice surveys via Dynamics 365 Marketing is
possible today already. Unfortunately it is not possible to set any survey
variables (except first name and last name which is taken from the contact
record)… until now!
This post is going to be using the ‘Real-Time Marketing’ functionality of
Dynamics 365 Marketing to send personalised customer voice surveys, with
all the variables you could ever dream of!
Learn more