Enhancing Knowledge Retrieval with Microsoft Copilot Agents in Dynamics CRM and SharePoint

Studies show that 70% of employees spend unnecessary time searching for information across multiple systems, leading to productivity losses and delayed responses. According to a Gartner report, inefficient knowledge management costs organizations an average of $1.5 million annually. Microsoft Copilot Agents, integrated with Dynamics 365 and SharePoint, eliminate these inefficiencies by delivering instant, context-aware responses.… Read More »
The post Enhancing Knowledge Retrieval with Microsoft Copilot Agents in Dynamics CRM and SharePoint first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.
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