Manage Email Bounces on Lead or Contact Views & Forms in Dynamics 365 Customer Insights - Journeys
How can we manage email bounces in Customer Insights - Joruneys? How about
a last bounce date and reason on each Lead/Contact with email delivery
issues? Oh and a way to track if remedial email address update action has
been taken or not since the last bounce. Sure!
A simple two step Power Automate flow, some new fields and a classic
workflow will get you up and running in no time. But it means no more
excuses on poor delivery rates!
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