Microsoft Power Virtual Agent: Latest updates

Power Pages: Tired of filling forms? Use an agent!

Have you heard of AI agents? 🤣 Agents are now popping up everywhere and Power Pages is no exception. The ability to create a site agent that ...

Try the agent call quality survey in Dynamics 365 Customer Service

In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...

Exploring AI, Power Virtual Agents, and the Power Platform: A Journey with Sarah Critchley, Microsoft's Principal Program Manager

In this podcast episode, Sarah Critchley, a principal program manager at Microsoft, takes us on a journey through Power Virtual Agents (PVA) a...

Power Virtual Agents in the wild with Abhi Rathinavelu

If you're looking for insights on Power Virtual Agents (PVA), this podcast episode is a great resource to tap into. Hosted by Mark Smith, it f...

Microsoft Teams: Virtual Appointments App

Introducing the Microsoft Teams Virtual Appointments App - a comprehensive solution designed to help professionals and administrators schedule...

PVA to Visio Builder – XrmToolBox Tool

This post provides a walkthrough for a newly developed tool in the XrmToolBox that allows you to document Power Virtual Agents using Visio. Th...