Microsoft Power Virtual Agent: Latest updates

Copilot Studio | Build an Agent with ‘Knowledge’ and ‘Agent Flow’

In this Copilot Studio Agent blog post, I’ll walk you through two key capabilities: We’ll explore these concepts using a simple use case. But ...

Copilot Agent Flows vs Power Automate Cloud Flows – key differences

Agent flows are a powerful way to automate repetitive tasks and integrate your apps and services. But how do they differ from Power Automate f...

Automate testing of your Power Virtual Agents chatbots with the PVA Test Framework sample solution

If you're looking to streamline your chatbot testing process, the PVA Test Framework for Power Virtual Agents is an essential resource. This s...

Using Expression Builder to Open Agent Scripts Dynamically

This post explores the functionality of Customer Service workspace to dynamically open agent scripts based on specific criteria using the Expr...

Power Virtual Agents in the wild with Abhi Rathinavelu

If you're looking for insights on Power Virtual Agents (PVA), this podcast episode is a great resource to tap into. Hosted by Mark Smith, it f...

Microsoft Teams: Virtual Appointments App

Introducing the Microsoft Teams Virtual Appointments App - a comprehensive solution designed to help professionals and administrators schedule...

PVA to Visio Builder – XrmToolBox Tool

This post provides a walkthrough for a newly developed tool in the XrmToolBox that allows you to document Power Virtual Agents using Visio. Th...