Microsoft Dynamics 365 Project Service Automation: Latest updates

Dynamics 365 Project Operations – Use the modern architecture for existing legal entities

We are announcing the ability to use modern architecture for existing legal entities in Dynamics 365 Project Operations. This feature will rea...

Upcoming Microsoft Dynamics 365 Omnichannel licence changes

From August 1st, 2025, four Dynamics 365 Omnichannel SKUs will be removed from sale, with future equivalent purchases made as part of Contact ...

Mastering Business Automation with VBA

Are you struggling to keep up with the never-ending tasks and time-consuming processes that come with running a business? Look no further than...

Understanding Privilege Check and Shared Access in Dataverse / Dynamics 365

If you're struggling to understand privilege check and shared access in Dataverse/Dynamics 365, this blog post has got you covered. Using a si...

Enable Copilot for Project Operations

Recently, you must have observed Copilot being introduced in every other Microsoft Business and M365 applications. Dynamics 365 Project Operat...

Improve One Touch Resolution rates with Microsoft Dynamics 365 Customer Service

First contact resolution (FCR) or One Touch Resolution rates serve as an important indicator of customer support success and is a crucial elem...

Admin Tools for Dynamics 365

If you're a Microsoft Dynamics user, you know how painful it can be to set up user authorizations and security roles. This can often be the bi...