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Microsoft Dynamics 365 Marketing Insights: Latest updates

Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.

Dynamics 365 Field Service : Configure properties and property templates

Field Service operations often involve handling complex service tasks across diverse assets, each with their own specifications—like dimension...

16 days ago

{How to} Use Copilot to generate knowledge drafts from cases in Dynamics 365 Customer Service

In this informative post, you'll learn how to leverage Copilot in Dynamics 365 Customer Service to create knowledge drafts from cases. Copilot...

1 year ago

Send Event Registration QR Code via SMS | Customer Insights Tip

Learn how to send out an event registration QR code via SMS with this informative post. Using customer insights, journeys, and real-time marke...

1 year ago

Transform Frontline Productivity with Microsoft Copilot | Dynamics 365 Guides

Early adopters of Microsoft Copilot in Dynamics 365 Guides are beginning to experience the transformational potential offered by this mixed re...

1 year ago

Customizing Dynamics 365 Business Central with Cursor | The AI-first Code Editor (without VS Code)

Hi, Readers.As you might know, to start writing extensions for Dynamics 365 Business Central, you’ll need a Business Central tenant, Vis...

1 year ago

Careers in Dynamics 365

I will be presenting at the Microsoft Dynamics 365 career and training webinars. What is Microsoft Dynamics 365 and what does it help organiza...

2 years ago

Dynamics 365 Business Central: Limit the choices for language selection (page 9204 “User Settings”)

Hi, Readers.Today I saw a very interesting question on the Dynamics 365 Business Central Forum. In this post, I would like to to share and dis...

2 years ago

Copilot in Microsoft Dynamics 365 Customer Service | Example with a chat conversation

This video showcases Copilot, a feature of Microsoft Dynamics 365 Customer Service that introduces artificial intelligence to customer service...

2 years ago

The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available

Hi, Readers.The public preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is ava […]

2 years ago

Microsoft Dynamics 365 Omnichannel for Customer Service – Part-1 – Unified Routing

In today's enterprise landscape, work routing plays a vital role in intelligently directing incoming customer service records, allowing for th...

2 years ago

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Microsoft Dynamics 365 Marketing Insights: Latest updates

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