Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Exceptional customer service doesn’t end when a support ticket is closed. In many cases, the most insightful feedback comes after the re...
In Dynamics 365 Sales, relationship mappings on Sales tables define how data flows between related records, ensuring consistency and redu...
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Busine...
Sellers, service agents, and supply chain professionals share a common goal: delivering quality goods and services to customers on time, every...
We are pleased to share the results of a March 2024 Forrester Consulting Total Economic Impact (TEI) Study commissioned by Microsoft. Forreste...
If you’re a partner or an Independent Software Vendor (ISV) looking to expand your reach through localization and translation, look no further...
If you're dealing with a continuous stream of support tickets from Dynamics 365 CE (CRM) users, then you need to adopt context-sensitive suppo...
With the Dynamics 365 Customer Service trials, you can quickly and easily experience the product for free. There is no credit card required or...
11 ways to improve customer engagement with the dynamics 365 portal Maulik Shah Thu, 10/20/2022 - 06:38 Body You may kno...
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