Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
We are pleased to share the results of a March 2024 Forrester Consulting Total Economic Impact (TEI) Study commissioned by Microsoft. Forrester calculates Dynamics 365 Customer Service delivered benefits of $14.70 million over three years to a composite organization.
The post Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog.
