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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Replace your VPN - Global Secure Access in Microsoft Entra

Connect users to on-premises resources while enforcing Conditional Access policies, including MFA, and eliminate the need for VPNs using Secur...

2 months ago

What runs ChatGPT, Sora, DeepSeek & Llama on Azure? (feat. Mark Russinovich)

Build and run your AI apps and agents at scale with Azure. Orchestrate multi-agent apps and high-scale inference solutions using open-source a...

7 months ago

Episode 407 – Model Context Protocol (MCP) Part 1: The USB Port of AI Communications

Welcome to Episode 407 of the Microsoft Cloud IT Pro Podcast. In this episode, we dive deep into the Model Context Protocol (MCP) - a game-cha...

5 months ago

Episode 392 – Building Confidence In Your Microsoft Copilot Deployment with AvePoint CTO John Peluso

Welcome to Episode 392 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben interviews AvePoint CTO John Peluso. Listen in as they disc...

1 year ago

Episode 106 – How do you choose between Azure AI Services, Copilot and SharePoint Premium and when?

In Episode 106 of M365 Voice, the host explores the question of how to choose between Azure AI Services, Copilot and SharePoint Premium, and u...

2 years ago

Episode #100 – Special Edition

This is a special edition episode numbered 100, celebrating a milestone in the podcast's journey. While there is no specific description for t...

2 years ago

Automate document analysis with Azure Form Recognizer using AI and OCR

Extract text automatically from forms, structured or unstructured documents, and text-based images at scale with AI and OCR using Azure’s Form...

2 years ago

User Interfaces and Accessibility with Stefan Bauer

Stefan Bauer joins Paul to discuss web user interfaces and accessibility. Stefan also covers the Htwoo UI library and how it helps developers ...

2 years ago

Episode 424 | Price Increases, Security, and More News From Microsoft

With CJ back in the saddle, he and AC catch up on all things Microsoft, including exec moves, security issues in PowerApps, pricing changes in...

4 years ago

Episode 439 | Hacks, Crashes and the News

AC and CJ check in on recent news from the past week including another AWS outage, MS winning company of the year, Log4J hacks, Windows news, ...

4 years ago

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