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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Microsoft 365 Copilot Wave 2 Spring updates

Streamline your day with new, user-focused updates to Microsoft 365 Copilot. Jump into work faster with a redesigned layout that puts Chat, Se...

6 months ago

How Microsoft 365 Backup works and how to set it up

Protect your Microsoft 365 data and stay in control with Microsoft 365 Backup —whether managing email, documents, or sites across Exchange, On...

6 months ago

How AI and agents transform frontline work

Stay productive and connected with AI-powered experiences for frontline workers using Android and iOS devices to quickly sign in, manage tasks...

7 months ago

HelloWorld.Again()

The Microsoft 365 Developer podcast is getting a fresh start once again, and the first episode promises an exciting announcement with a new sp...

1 year ago

Episode 370 – Revisiting Microsoft 365 Copilot

The restrictions have been lifted for Microsoft 365 Copilot licensing and you can now purchase licenses in tenants with less than 300 users. W...

1 year ago

Episode 458 - Integration Patterns

Elizabeth Graham, a Senior Software Engineer in the Commercial Software Engineering group at Microsoft, shares insights on how external system...

2 years ago
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