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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Microsoft 365 Copilot Wave 2 Spring updates

Streamline your day with new, user-focused updates to Microsoft 365 Copilot. Jump into work faster with a redesigned layout that puts Chat, Se...

8 months ago

How Microsoft 365 Backup works and how to set it up

Protect your Microsoft 365 data and stay in control with Microsoft 365 Backup —whether managing email, documents, or sites across Exchange, On...

8 months ago

HelloWorld.Again()

The Microsoft 365 Developer podcast is getting a fresh start once again, and the first episode promises an exciting announcement with a new sp...

1 year ago

Episode 370 – Revisiting Microsoft 365 Copilot

The restrictions have been lifted for Microsoft 365 Copilot licensing and you can now purchase licenses in tenants with less than 300 users. W...

1 year ago

Episode 357 – Community galleries for Azure Compute Gallery

In Episode 357, Ben and Scott run through the recently announced Community gallery capability that has been added to the Azure Compute Gallery...

2 years ago

Episode 332 – Copilot coming to a Microsoft 365 tenant near you

In Episode 332, Ben and Scott dive into the recent announcements around Microsoft 365 Copilot and its impending integration into the entirety ...

2 years ago

Episode 458 - Integration Patterns

Elizabeth Graham, a Senior Software Engineer in the Commercial Software Engineering group at Microsoft, shares insights on how external system...

2 years ago

Episode 326 – Using Microsoft Teams to run study groups

In Episode 326, Ben and Scott take on a listener question about ways to run study groups using Microsoft Teams to study for certifications (or...

2 years ago

Episode 317 – Microsoft 365 Groups (Conversations) Migration Pain

In Episode 317, Ben walks Scott through some of his trials and tribulations with migrating contents to and from Microsoft 365 Groups (Conversa...

2 years ago

Microsoft Graph Data Connect with Nik Charlebois

Nik Charlebois returns to provide an update on Microsoft Graph Data Connect. Links from the show: Overview of Microsoft Graph Data Connect htt...

3 years ago

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