How AI and agents transform frontline work
Stay productive and connected with AI-powered experiences for frontline workers using Android and iOS devices to quickly sign in, manage tasks...
Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Stay productive and connected with AI-powered experiences for frontline workers using Android and iOS devices to quickly sign in, manage tasks...
Provide tailored Cloud PC experiences for diverse workforce needs with Windows 365 Frontline. With shared mode, offer cost-effective, on-deman...
Take a look at how wave two of Microsoft 365 Copilot can specifically help your small business by leveraging the secure application of generat...
The new Real-Time Intelligence service in Microsoft Fabric makes it possible to quickly identify real-time indicators of issues as they occur,...
In Episode 358, Ben and Scott talk about Ben's new Teams-certified Poly Sync, a new teleprompter Scott ordered, and Amazon's investment in Mic...
In Episode 357, Ben and Scott run through the recently announced Community gallery capability that has been added to the Azure Compute Gallery...
Elizabeth Graham, a Senior Software Engineer in the Commercial Software Engineering group at Microsoft, shares insights on how external system...
In Episode 267, Ben and Scott talk about some of the updates that have come to Data loss prevention (DLP) in Microsoft 365 and how you can lev...
In this podcast episode, Dr. Ifeoma Ajunwa, an Associate Professor of law and the Director of the Artificial Intelligence and Decision-Making ...
In this podcast episode, Amar Hanspal, the CEO and founder of Bright Machines, talks about the rise of microfactories and intelligent automati...