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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

How AI and agents transform frontline work

Stay productive and connected with AI-powered experiences for frontline workers using Android and iOS devices to quickly sign in, manage tasks...

3 months ago

Windows 365 Frontline updates: New shared mode

Provide tailored Cloud PC experiences for diverse workforce needs with Windows 365 Frontline. With shared mode, offer cost-effective, on-deman...

7 months ago

Episode 458 - Integration Patterns

Elizabeth Graham, a Senior Software Engineer in the Commercial Software Engineering group at Microsoft, shares insights on how external system...

2 years ago
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