How to Automate Post-Case Resolution Surveys in Dynamics 365 with Copilot and Power Automate (Preview)
Exceptional customer service doesn’t end when a support ticket is closed. In many cases, the most insightful feedback comes after the re...
Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Exceptional customer service doesn’t end when a support ticket is closed. In many cases, the most insightful feedback comes after the re...
A rollup query in Dynamics 365 is a specialized saved query that defines the criteria for which records should be included in a rollup field c...
Inogic is recognized for consistently upgrading its solutions to enhance CRM performance and meet evolving industry demands. This time, our fo...
Are you struggling to query hierarchical data in Dynamics 365 or DataVerse? Look no further! In this blog post, the author provides a step-by-...
Microsoft Dynamics 365 CRM and Power Platform are powerful digital transformation tools that streamline processes, improve customer engagement...
This episode of The MVP Show features an interview with Mats Necker, where he talks about his background, interests, and experiences with the ...
As expressed by many and experienced by millions over the years, it has been established that human beings, majorly, are social beings that ar...
In this day and age of digital payments, there still are certain places where payments are done only in cash. If a person not too keen on carr...
If you're looking for a quick and easy way to set up your Dynamics 365 application, look no further than the Customer Service Admin Center app...
If you're looking to maximize your productivity with Dynamics 365, the Level Up Browser Extension is an excellent tool to explore. In this pos...
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