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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Future-Proof Your Dynamics 365 With Must-Have Add-Ons for 2025

Modern CRMs, such as Microsoft Dynamics 365, are evolving rapidly to support smarter, AI-enabled customer engagement. And so are organizations...

8 days ago

Simplify Dynamics 365 Privileges with RetrieveUserSetOfPrivilegesByIdsRequest

Verifying user privileges in Dynamics 365, such as access to prvReadQuote for compliance or operational purposes, often involves identifying w...

4 days ago

Introducing the Customer Intent Agent in Dynamics 365 – Part 2

Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...

1 month ago

How to check (view) Dynamics 365 Business Central known issues in Power Platform admin center

Hi, Readers.Today I would like to briefly share how to check Dynamics 365 Business Central known issues in Power Platform admin center. As you...

5 months ago

Prepare for 2025: Transform Your Dynamics 365 CRM with Inogic’s Sales Enablement Apps

The holiday season is a time for joy, family gatherings, and celebrations, it also brings the hustle of wrapping up year-end tasks and prepari...

7 months ago

Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service

Field service organizations are striving for fast and efficient service. To achieve this, Microsoft Dynamics 365 Field Service has introduced ...

1 year ago

Explore new options of ‘Copy link’ and ‘Manage Access’ to share individual CRM records in a jiffy!

In this blog post, we'll explore two exciting new features introduced within Microsoft Dynamics 365 CRM - "Copy Link" and "Manage Access". The...

2 years ago

The Power of Wish Lists on Positive CRM User Adoption

In this post, the author highlights the importance of maintaining a positive culture during a CRM implementation project. Users often resist c...

3 years ago

Maximize Financial Visibility with Microsoft Dynamics 365

Microsoft Dynamics 365 is your gateway to achieving unparalleled financial visibility and profitability across your organization. By leveragin...

3 years ago

16 Apps with Free Trials to Supercharge your Microsoft Dynamics 365 Sales (CRM) Experience

With over 12 years as a leading Microsoft ISV Partner for Dynamics 365 CRM, we at Inogic have a deep understanding of how users interact with ...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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