Microsoft Dynamics 365 Customer Engagement: Latest updates

Dynamics 365 Sales – Enhance customer interactions with auto-linked CRM data

We are announcing the ability to enhance customer interactions with auto-linked CRM data in Dynamics 365 Sales. How does this affect me? With ...

Microsoft Dynamics 365 Customer Experience Analyst : Capture information by using forms

In Real-time Marketing within Dynamics 365 Customer Insights – Journeys, capturing information through forms allows organizations to collect c...

Use Dynamics 365 Metadata to Auto-Generate Structured Folders in SharePoint!

Struggling with messy, inconsistent SharePoint folders for CRM records? If your teams manually create folders or share files without proper ac...

AI Meets WhatsApp in Dynamics 365

Sam handles dozens of customer chats daily. Before AI, he manually scrolled through message threads, checked records, fixed grammar, and guess...

Make Smarter Decisions with Maps and Dynamics 365 CRM for Competitor Analysis

  “Keep your Friends Close but your Enemies Closer”- Sun Tzu In a cut-throat market, businesses must be aware of their competitors and be...

5 Reasons Why You Need Automated Record Cloning in Microsoft Dynamics 365 CRM

  Microsoft Dynamics 365 CRM can help you streamline your sales process and boost your sales performance. However, some of the repetitive...

Maplytics: An Ultimate Tool for Scheduling, Tracking, and Managing Microsoft Dynamics Field Service!

Are you having trouble scheduling, tracking, and managing your field service using Microsoft Dynamics? Look no further than Maplytics! This ul...

Set Timezone format field based on Account Location in Microsoft Dynamics 365

Microsoft Dynamics 365 is a versatile platform that allows users to store various types of data, including text, number, lookups, options, and...

Extensibility of Dynamics 365

In this informative piece, the focus is on exploring the extensibility of Dynamics 365, or D365 in short, and its integration capabilities wit...