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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Synchronize Smarter: The Power of Dual Write in Dynamics 365

Dual-write is a built-in feature that connects Customer Engagement apps with Finance and Operations apps, allowing data to move quickly betwee...

1 month ago

Dynamics 365 Licensing Guide 2025

Dynamics 365 offering is more of an application suite with bundled or individual application licenses. Here is a dynamics 365 licensing guide ...

3 months ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（October, 2024）

Cumulative Update (October, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: General availability: Dynamics 365 Busine...

9 months ago

{How to} Customize how records are sorted in the Dynamics 365 Customer Service inbox

If you're looking to customize how records are sorted in the Dynamics 365 Customer Service inbox, this tutorial can guide you through the proc...

1 year ago

Microsoft Dynamics 365 Field Service: Work Order

This post sheds light on how Microsoft Dynamics 365 Field Service plays a vital role in providing onsite service to customer locations for com...

2 years ago

Integrating Power BI Reporting with Dynamics 365 (2024)

In this post, the focus is on integrating Power BI Reporting with Dynamics 365 in 2024. To begin with, you need to create a new Power BI works...

1 year ago

How Dynamics 365 can help you grow business during pandemic like Covid-19?

The author of this post shares their insights on how their combination of skills as a lead auditor and implementor of ISO 27001:2013 and Dynam...

5 years ago

Accelerate your Sales with Dynamics 365 - 2021 Wave-2

The Dynamics 365 wave-2 release is packed with a host of new features and updates to enhance the Sales accelerator (Sales - Customer Engagemen...

3 years ago

Impersonate a Dynamics CRM user with the Mod Header Extension

No matter how big or small your project is, there will always be a time when you need to test… The post Impersonate a Dynamics CRM user ...

2 years ago

Overview of new-age Alerts and Notifications within Microsoft Dynamics 365 CRM

We all know that having the right information at the right is of utmost importance, especially while making business deals. But a minor ineffi...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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