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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

5 Best Practices for Running Mailchimp Campaigns in Dynamics 365 CRM

Email marketing continues to be one of the most effective channels for engaging customers, generating leads, and driving ROI. Many businesses ...

2 months ago

7 Industry Use Cases for AI-Powered WhatsApp and Dynamics 365 CRM Messaging

“In business, communication is everything. The better you connect, the better you convert.” Welcome to the future of CRM communication, where ...

2 months ago

How to Clone or Copy Dynamics 365 CRM Records – A Complete Guide!

Manually duplicating records, copying related data, and recreating configurations in Dynamics 365 CRM isn’t just frustrating- it’s error-prone...

3 months ago

Enhancing Data Quality with Smart Email Address Validation in Dynamics 365 CRM

Introduction In my earlier blog post from November 2022, we discussed the Smart Email Validation feature found in Dynamics 365 Sales and its a...

12 months ago

5 Challenges of Duplicate Dynamics 365 CRM Data and How to Solve Them!

Duplicate CRM data can hinder your company at every level. If left unaddressed, 15-30% of your CRM data could be duplicates. These duplicates ...

1 year ago

Try the agent call quality survey in Dynamics 365 Customer Service

In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...

1 year ago

WhatsApp Marketing for Dynamics 365 | Connect with Customers Directly

In the age of constant marketing bombardment through emails, calls, and social media ads, it can be challenging for brands to connect with cus...

1 year ago

Why Microsoft CRM? The advantages of Dynamics 365

“The CRM industry is expected to reach $128.97 billion by 2028. If your firm isn’t using a CRM yet, it will be soon”. If you’ve been sea...

2 years ago

Things CFOs Should Consider Before Approving Budget for Dynamics 365 Customer Engagement Project

As a CFO, you have a crucial role in evaluating and approving a budget for business projects. When considering a… The post Things CFOs S...

2 years ago

Microsoft Dynamics 365 - Customer Voice - An Overview - Part-1

If you're looking for an Enterprise Customer feedback design, collection and management app, Microsoft Dynamics 365 - Customer Voice might be ...

4 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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